Refund Policy & FAQs
Refunds for Painting Purchases
The Collector can request a full refund and return a painting (in its original condition) within 14 days of purchase.
Refunds for Classes
Upon payment for any class or event, you are confirming that you understand our refund policy.
Registration Fees and Refunds
For 48 hours after payment is made the student can request a refund in writing by contacting us by email at [email protected].
After that period a refund request will only be honored if the class or workshop is full, with a waitlist, and the spot can be filled by another student, minus a 20% administration fee. There are absolutely no refunds once a class period has already started, under any circumstances, even for major life events.
Registration fees are for an individual student to attend a particular class within specific dates. Fees are non-transferable to another class, different dates, or to another student.
Registration reserves the student's place in a class or workshop regardless of whether the student can attend every session. We are not able to offer makeup days for our classes.
The instructor reserves the right to use images of student artwork for program publicity, with respect for the privacy of the individual.
McNinch Art Studios is not responsible for any lost or stolen articles at the studio.
If the instructor cancels any class, workshop or program, all paid tuition will be refunded for the canceled days.
If a student decides to release their seat in order to pause their studies for a month or more, with a plan to return, they may not be able to return to the same seat and their return will be based on availability.
Our classes are designed to keep tuition rates as low as possible for our students and to support each student's artistic development. For these reasons, all our policies are firm and not open for negotiation.
Please send an email to [email protected] with any questions you may have.